Our Drug Fee is covered by the majority of group plans at 100% and individual plans at 90%. Our pharmacy team has worked hard to negotiate direct billing with select insurance plans and will follow up directly if there is a co-pay balance (typically within 2-3 days).
In the event direct billing is not supported by your plan, we will provide you with all the documentation to submit a claim manually and will support you throughout the claims process as needed. Most insurers process these claims within 5-7 business days.
Please review the chart below to see if your plan allows our pharmacy to bill directly:
Plan: | Direct Billing? | Notes: |
Assure (TelusHealth) | ❗️Manual Only | Although direct billing isn't offered, patients have been able to successfully submit claims manually for reimbursement. |
Blue Cross (Alberta) | ⚠️ Some Policies |
|
Blue Cross (Manitoba) | ⚠️ Some Policies |
|
Blue Cross (Medavie) | ⚠️ Some Policies | Ontario, Veterans, IFH, RCMP, Atlantic |
Blue Cross (Pacific) | ⚠️ Some Policies |
|
Blue Cross (Saskatchewan) | ⚠️ Some Policies |
|
Claims Secure | ✅ Direct Billing |
|
Desjardins | ❗️Manual Only | Although direct billing isn't offered, patients have been able to successfully submit claims manually for reimbursement. |
ExpressScripts | ✅ Direct Billing |
|
Greenshield | ✅ Direct Billing |
|
ESI | ✅ Direct Billing |
|
ISC | ✅ Direct Billing |
|
Johnson Group | ⚠️ Some Policies |
|
Manulife | ⚠️ Some Policies |
|
Provincial Public Workers | ✅ Direct Billing |
|
Ontario Drug Benefit | ✅ Direct Billing |
|
Sun Life | ⚠️ Some Policies |
|